I have a twice monthly shop update usually on the middle and last Sunday of the month. Any specials will be released in the middle of the month as part of these updates.
When is new stock added to the shop?
Do you have a newsletter?
Yes you can sign up for the newsletter on the homepage.
Are your photos and descriptions accurate
Photographs of the items for sale are unedited. Descriptions are as detailed as possible. If you have any questions about any of my products for sale please do not hesitate to contact me.
How can I pay?
What are your returns policy?
How much is shipping?
When will my order be shipped?
All Items on the website are in stock for immediate dispatch, unless otherwise stated. Once payment has been received orders will be processed within a maximum of 5 working days. Whilst I endeavour to dispatch items as quickly as possible I work full time in the week so a next day service is unmanageable but I will send as soon as possible.
Where is my order
Please remember that the postal service can get delayed. If your order has not arrived within 28 days (UK) or six weeks (international) please contact us and I will assume it is missing. I can then either replace it or refund you.
What if my product is faulty?
If you have an issue with a fauly product please get in contact and I will look to repair, replace your product or refund you as you require
What if I am unhappy with my purchase?
Products can returned if you are unhappy with your purchase, check out the returns policy here
How do I care for my project bags?
Cotton bags are machine washable, they can also be handwashed in your fav wool wash as well. Do not tumble dry or dry clean.
I can't see what I want in your shop, It's out of stock?
TLGG products are limited runs and for limited ranges. If you are after something thats showing out of stock please do get in touch. I may be able to make something for you if I still have some fabric in stock.
Can I place a custom order or do collaborations?
If you are are looking for a bag in a certain style of fabric, or in a certain theme get in contact with me and I will see what I can do for you.
Do you offer wholesale?
I do offer wholesale, please get in contact providing me details about your shop and I can provide you details for the wholesale and sale or return prices and terms and conditions.
If you have a question that hasn't been answered above, please get in contact via the contact form.